Your pleasure is our long term quest and issue. We ensure that our goods are shipped within 45 work days.
The shipping time mentioned above does not involve order processing time that usually differs from one to three days. If you have bought anything at all on FunStarWars.com, but didn’t get it within guaranteed shipping time, you can get a total refund.
The approximated shipping time for orders placed on southpark-fan.com is 7-30 work days. Because of the fact that shipping time can differ depending on factors beyond control, we’ve set up a guaranteed period for shipping of 45 days.
Complete refunds are not acceptable under the following conditions:
1. Your order did not arrive due to factors within your control (i.e. giving the incorrect shipping address.)
2. Your order did not arrive due to extraordinary conditions beyond the control of southpark-fan.com (i.e. not removed by customs, delayed by a natural disaster).
3. Other extraordinary conditions beyond the control of southpark-fan.com
It is possible to submit refund requests within 15 days after the guaranteed period for shipping 45 days) has expired. It can be done either by sending a message on Contact Us web page or making use of your PayPal account.